PRO TECHnology and i-GENTIC AI Announce Partnership to Support Governance for AI and Automated Workflows in the UAE and Select MENA Markets
Dubai, United Arab Emirates, April 6, 2026
PRO TECHnology Co. L.L.C., a Dubai-headquartered technology solutions provider serving customers in the UAE and select markets across the MENA region, through its AI arm xAIa, and i-GENTIC AI, a U.S.-based governance technology company, today announced a partnership to support execution-time governance for AI agents and automated workflows. The joint offering is designed to help organizations apply policy in context as actions occur and generate structured evidence for review and audit readiness, while enabling the deployment of AI agents and automated workflows under controlled governance frameworks.
As part of this partnership, xAIa will lead the design & deployment of AI agents and enterprise automation systems at scale, working alongside i-GENTIC AI’s GENIE® platform to enforce governance at the point of execution across enterprise and government operations.
Automation and AI are increasing the volume and velocity of actions across critical workflows. Many organizations maintain policies and SOPs, but enforcement often drifts as work moves across tools, teams, systems, and third parties, while evidence is assembled later during audits or incident investigation. This partnership is designed to address that operational gap through execution-time governance aligned to how work moves in real environments.
At the center of the offering is GENIE®, i-GENTIC AI’s governance and compliance execution engine built on patented technology. GENIE® evaluates proposed actions in context against applicable policies and control objectives, then applies a runtime outcome: allow, allow with constraints, escalate for approval, or block. Each governed action generates an Agent Passport, a structured evidence record designed to support governance review, audit readiness, and incident investigation, with higher-risk or uncertain situations routed to human approval to preserve accountability.
The partnership will initially prioritize regulated enterprise use cases, including sensitive data handling across automated workflows, AI-driven customer and operational interactions, third-party and vendor governance, and controlled approvals for higher-risk actions. PRO TECHnology has identified early interest in banking, with ongoing account discussions and parallel outreach planned across healthcare and other regulated sectors.
“Organizations are moving quickly to operationalize AI and automation, but enforcement often remains inconsistent across workflows and systems,” said Zahra Timsah, PhD, Founder and CEO of i-GENTIC AI. “This partnership with PRO TECHnology is designed to help customers apply policy in context at the moment actions occur, while generating evidence that governance and audit stakeholders can review with confidence.”
“Government and regulated enterprises in the UAE are making practical decisions about how to scale automation without expanding risk exposure,” said Jamal Maraqa, Founder and Managing Director of PRO TECHnology. “Our partnership with i-GENTIC AI, together with our AI business unit xAIa, strengthens our ability to support customers with execution-time governance that aligns to how work moves across systems, vendors, and operational teams, supported by disciplined stakeholder alignment and measurable outcomes through a structured proof of value.”
Partnership inquiries and proof of value scoping:
About i-GENTIC AI
i-GENTIC AI is a U.S.-based company that provides GENIE®, a governance and compliance execution engine for AI and automated workflows. GENIE® evaluates proposed actions in context against applicable policies and control objectives, enforces runtime outcomes, and produces structured evidence through Agent Passports to support governance review and audit preparation.
About PRO TECHnology (PRO TECHnology Co. L.L.C.)
PRO TECHnology is a Dubai-headquartered technology solutions provider serving customers in the UAE and select markets across the MENA region. Founded in 1998, the company delivers integrated technology solutions and professional services across multiple industries, supporting customers with solution delivery and operational enablement.
Through its AI arm, xAIa, PRO TECHnology provides AI consultancy and implementation across conversational AI employees across voice and chat, workflow automation, and enterprise system integrations, enabling organizations to scale AI adoption across both internal operations and customer-facing environments.
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